Privacy Policy
1. Introduction
Welcome to Mindful Spaces. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.
2. Responsible Entity
Mindful Spaces
Business Number: 918274365
3. Information We Collect
Personal Information: We collect personal information that you voluntarily provide when you place an order, sign up for our newsletter, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment details.
Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior.
4. How We Use Your Information
Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and providing customer support.
Communication: To communicate with you about your order, respond to your inquiries, and send you updates or promotional offers if you have opted to receive them.
Website Improvement: To analyze website usage and improve our website’s functionality, user experience, and content.
Marketing: To send you promotional materials and offers related to our products and services, but only if you have given your consent to receive such communications.
5. Legal Grounds for Processing
We process your personal information based on the following legal grounds:
Contractual Necessity: To fulfill our contractual obligations when you purchase products from us.
Consent: When you have given us explicit consent to process your personal information for specific purposes, such as receiving marketing emails.
Legitimate Interests: To improve our website, enhance our customer service, and promote our products, provided that these interests are not overridden by your privacy rights.
6. Sharing Your Information
Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
8. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
9. Your Rights
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
11. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
12. International Data Transfers
If you are located outside of Canada, please be aware that your personal information may be transferred to and processed in Canada, where our servers are located. By using our website, you consent to the transfer of your information to Canada.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.